Louisiana Attorney General Liz Murrill warns about a nationwide phishing scam. Scammers posing as representatives of GeauxPass, Louisiana’s statewide toll system, are texting individuals to claim they have an “outstanding toll from your recent travel.” If not paid soon, an additional charge will be applied to your account,” with a link underneath it.

“I received this text as well. It is a scam. If you ever receive a suspicious text, never click on it. You don’t want your private information stolen by scammers,” said Attorney General Liz Murrill.

The Louisiana Department of Transportation and Development confirmed that GeauxPass will never ask for personal information via text, and released this additional information:

Scammers will direct responses to a web address that has a hyphen in the address, such as geauxpass-la.com or one that is misspelled by one letter, such as leaving out the “x” in GeauxPass and had a .net domain instead of .com.

INCORRECT: https//geaupass.net

INCORRECT: https://geauxpass-la.com

The correct website to access your GeauxPass account and contact the customer service team is www.geauxpass.com

Here are tips from Attorney General Murrill to avoid the scam:

• If it looks suspicious, don’t click it.
• Government agencies do not ask for your personal information by phone, e-mail, or text, so do not give it.
• No legitimate government agency will call you about an outstanding warrant or ask for money. No government agency will ever ask you to withdraw cash from the bank and deposit into a crypto ATM.
• Louisiana does not collect tolls by text.

If you have any questions, contact GeauxPass Customer Service by emailing customerservice@geauxpass.com or calling 866-662-8987.

If residents ever want to submit a consumer dispute, reach out to our Consumer Protection Division: https://aglizmurrill.com/ConsumerDispute